In these Terms and Conditions of Sale, “we” or “us” means Electrical Supplier Australia Pty Ltd (yourfuturewebsite.com.au) and “you” means the person, organisation or entity that purchased the products or related services from us.
Please read through these Conditions of Sale carefully as they form the agreement under which we will supply products and services to you. These Conditions of Sale apply to all sales made by us to consumers whether products and services are purchased online or over the telephone.
ALWAYS USE A QUALIFIED ELECTRICIAN FOR ALL ELECTRICAL INSTALLATIONS AND MAINTANANCE ISSUES.
1. Orders
1.1 You may place an order with us by completing and submitting to us an online order form on our website. We may at our discretion accept or reject an order depending on a variety of factors, such as availability of the ordered products or our ability to validate payment for the products. You must not order products or services from us if you are under eighteen (18) years of age. We may, at our discretion, treat any order by a person under eighteen (18) years old as void.
1.2 Please choose your products carefully. Prices can change, so you should check the latest price on our website to confirm the price before placing your order. It is your responsibility to check the order (including all pricing and product information) before you complete the online checkout process.
1.3 We allow an “order reference number” via a confirmation email once your checkout process is complete. However, if you are paying by credit card, debit card, EFTPOS or PayPal, we will not complete your order until your payment has passed our internal validation procedures. Once your payment has been validated, we will process your order and attach your order reference number. Please keep your order reference number safely.
1.4 Once we have given you an order reference number, a binding agreement will come into existence between you and Electrical Supplier Australia (yourfuturewebsite.com.au) and only these Conditions of Sale will apply in relation to the supply of the ordered products. Subject to clause 2, no changes to these Conditions of Sale will be effective unless we both agree to the changes in writing. If you wish to cancel your order we ask that you advise us immediately as orders are packed and sent daily. You shall receive a full refund subject to these Conditions of Sale.
2. Trading terms
If you are an Electrician, feel free to sign up to our Terms & Conditions here.
3. Availability
3.1 We do our best to keep in stock most products that are advertised by us. All stock availability as represented on our website or by our sales or Customer Service Team is accurate in accordance with our current stock levels with each manufacturer, however, these stock levels are subject to change without notice.
3.2 If, for any reason, we cannot supply a product you have ordered, we will let you know over the phone or contact you using the details provided by you at the checkout process to amend, cancel or put your order on backorder as agreed with you. If you choose to put your order on backorder, we will contact you to arrange for delivery once the product is available.
4. Price and Payment
4.1 The price payable for a product is the one set out on our website at the time you place your order. All prices are inclusive of GST. We make every effort to ensure prices and product information on our website, catalogues or advertisements are correct and up-to-date. Prices for our products displayed on third party websites may not be correct and we are not bound by them.
4.2 We accept payment by American Express, VISA, MasterCard credit cards, PayPal or direct debit.
4.3 Your credit card details will be encrypted to minimise the possibility of unauthorised access or disclosure. Whilst we employ the latest technology and use PayPal’s secure payment gateway, we will not be responsible for any loss or damage (whether direct or indirect) suffered by you if your credit card is fraudulently used or is used in an unauthorised manner by a third party.
4.4 If you have a promotional/discount/coupon code, you will be prompted to enter the code at the checkout and this will generate a discount from your cart value or add an incentive. To activate, simply enter a valid code then click the “Apply” button. All promotional codes have a unique set of terms and conditions automatically applied when issued and are only valid at our discretion. Promotional codes cannot be used in conjunction with any other offer or discount. If you are unable to use a promotional code, please contact our Customer Service Team.
4.5 A tax invoice will be sent to you via email and delivery docket in your order. Your tax invoice is your proof of purchase and may be required for any warranty claims.
5. Information
5.1 The use of any information on this website is entirely at your own risk for which we shall not be liable.
5.2 Reproduction of any material from this website which is owned or licensed by us is prohibited. This includes but is not limited to – pictures, graphic design, layout, and appearance.
5.3 This website and its available content is for general information only and can change without notice.
5.4 We cannot guarantee that the website will satisfy your requirements or be uninterrupted from viruses or defects.
5.5 We shall not be liable for any damage or loss of data via this website.
5.6 We shall not be liable for any delay in performing our duties caused by circumstances beyond reasonable control by yourfuturewebsite.com.au.
5.7 All pictures used are for illustration purposes only.
